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Kayak Equipment Rental at The Condado Lagoon
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Kayak Equipment Rental at The Condado Lagoon
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Kayak Equipment Rental at The Condado Lagoon

star-581 Reviews
|
San Juan, Puerto Rico
Safety measures
icon1 to 2 hours  (approx.)
Mobile ticket
iconOffered in: English and 1 more
Safety measures
icon1 to 2 hours  (approx.)
Mobile ticket
iconOffered in: English and 1 more
Loading available options...
Safety measures
icon1 to 2 hours  (approx.)
Mobile ticket
iconOffered in: English and 1 more

Overview

One of the best ways to explore Condado Lagoon is by kayak. This rental allows you to explore the lagoon at your own pace, without the hassle of waiting for others to catch up. Grab your one- or two-person kayak, and sail out into the calm waters of the lagoon. Admire the scenes of Old San Juan and keep your eyes peeled for local wildlife such as manatees.
  • Rent a kayak to explore the Condado Lagoon
  • Explore the lagoon at your own pace
  • Take in the scenery and look out for wildlife
  • Instruction is provided for first-time kayakers
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kayak, life jacket, paddle
Basic class for beginners available provided by instructor.
860 Ashford Ave , 860 Ashford Ave, San Juan, 00907, Puerto Rico
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We are located in the Condado Lagoon. At Ashford Ave. # 860, in front of the Condado beach, next to the Condado Plaza hotel. You find us in the white tent on the bridge, we are Vip Adventures Puerto Rico!

This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • OPERATED BY Vip Adventures Puerto Rico
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Kayak Equipment Rental at The Condado Lagoon ?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Kayak Equipment Rental at The Condado Lagoon .
Q:
What is the policy on sanitization during Kayak Equipment Rental at The Condado Lagoon ?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
See all safety measures taken by Kayak Equipment Rental at The Condado Lagoon .
Q:
What is the social distancing policy during Kayak Equipment Rental at The Condado Lagoon ?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Kayak Equipment Rental at The Condado Lagoon .
Q:
What measures are being taken to ensure staff health & safety during Kayak Equipment Rental at The Condado Lagoon ?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Kayak Equipment Rental at The Condado Lagoon .

Traveler Photos

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Traveler Tips

  • "Staff was friendly, taught us how to kayak, relax, great location, easy to find the tent, there is a portable bathroom to use." See review

Reviews

5.0
star-5
81 Reviews
5 stars
72
4 stars
5
3 stars
0
2 stars
1
1 star
3

Reviews by Viator travelers

Showing 1-10 of 81 reviews
star-5
Very friendly service ,...
Meghan_M
, Mar 2022
Very friendly service , we had great time . They made sure we knew how to Kayak , helped us in , and kept our belongings safe .
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1 traveler found this review helpful
star-5
Very nice staffs....
Linke_m
, Nov 2021
Very nice staffs. Convenient location. Great experience. We all had a great time. Highly recommend ..
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star-4
Sitting on the lagoon
Harry_F
, Sep 2021
The kayaks were ok, there’s no tour guide, so you’re pretty much on your on to go out on the lagoon and come back in an hour. You’re instructed to go down and back, I guess I need clearer instructions, on how far wide of the lagoon are we allowed bc there are other activities going on in the lagoon. But it was decent.
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star-5
Awesome Experience!
Angela_H
, Aug 2021
Awesome experience! Very pleasant and good customer services.Beautiful sight seeing.Would def recommend.
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star-4
Great Overall. Other than poor directions
Noelis_L
, Jun 2021
This experience was great. It was a great bonding experience for couples using double Kayaks. I would do this again. The only issue we had was that the directions were not clearly stated. I used the Viator Chat and they gave me an address 15 minutes from the location. It took me an hour to find them. I had to call the number they gave me through the chat feature 3 times. Thankfully, I left early.
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2 travelers found this review helpful
star-5
Newbie
Eboni_E
, Jun 2021
I was new to kayaking but the staff took their time to explain what I should expect. It was a great experience overall
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star-5
Hands down the best experience
DVaughna_S
, Jun 2021
The guides were friendly and great . The lagoon is beautiful . They came out when they thought we were stuck . Great instructions
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star-5
Just chilling!
Erica_R
, May 2021
Terrifying! I can’t swim and I felt was though the water was taking me to fast, so I had the very nice gentleman to park me under the shade tree where it was safe 🤦🏾‍♀️Lol but it was a great experience for the few seconds I did try lol The staff was great!
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1 traveler found this review helpful
star-5
The sweet life
Tarra_T
, May 2021
The pictures came out really nice that the photographer took. The instructors was really nice. It was a fun experience.
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star-5
Great kayak
Stacey_S
, May 2021
Staff was friendly, taught us how to kayak, relax, great location, easy to find the tent, there is a portable bathroom to use. You can lock up your stuff for $10 extra.
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star-5
Can’t wait to go again
crystal_t
, May 2021
The staff was friendly and accommodating. They helped us get back to shore safely. Only downside Yw they didn’t mention the unlocked boxes which were the standard versus paying for a locker one for $10 while we were out
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star-1
NEVER AGAIN VERY RUDE
shaniqua_g
, May 2021
We never went bc When we got to the address we couldn't find the tour guide . While i was on the phone with him trying to get directions he hung up on me. When i called back he NEVER ANSWERED. I got a call back from a young lady that apologize about what happened and processed my refund that I asked for .
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icon Response from Host , May 2021
Thank you for letting us know about your experience. We regret that you don't find us even when we have the specifications on our communications during the booking process. We also apologize for our employee's misconduct. We are investigating what happened to prevent it from happening again. We are very sorry that you could not have his experience in our facilities since the vast majority of our clients return for the excellent service and experience provided. Your opinion is very important to us and in order to continue improving our operation. I will personally take care of assisting you and doing the appropriate investigation with the staff so that it never happens again. Thank you for your time.
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1 traveler found this review helpful
star-5
Worth it
Wilson_T
, May 2021
Really nice experience! The team was really helpful and nice , well organized . Most definitely coming back next year
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icon Response from Host , May 2021
Thanks for choosing us. It was a pleasure to be able to share the tour of the lagoon with you. We hope to see you next year in Condado!
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star-4
I had a fun and relaxing time on the water
Jazmine
, May 2021
We had a great time on the water. Our guides were nice and friendly and it was so beautiful out on the water.
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icon Response from Host , May 2021
Thank you very much for sharing your experience, we are happy that you enjoyed the Condado Lagoon with us. We also appreciate the nice words you dedicated to our team.
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star-5
Awesome
colompaisita
, May 2021
It was great and fast to get the kayak and the lagoon del condado is beautiful, the staff was really nice young people.
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star-5
Love it
Susan_C
, Apr 2021
We had such a wonderful time. we would do it again The next time we come into town Would recommend to all my friends
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1 traveler found this review helpful
star-5
Fun in San Juan
Ashanti_L
, Apr 2021
Had a wonderful time!!! It was my friend’s birthday!!!! Just make sure you pay attention to the little lesson they give
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star-5
Great experience
Shandon_P
, Apr 2021
Had so much fun on the kayak. I will definitely do it again if I am in PR. And the staff were amazing
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icon Response from Host , Apr 2021
Thank you very much for sharing your experience, we are happy that you enjoyed the Condado Lagoon with us. We also appreciate the nice words you dedicated to our team.
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star-1
Not good experience
Kassie_L
, Feb 2021
Exceeed weight limit can’t get money back. Customer service rude and was talking very unprofessional
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icon Response from Host , Feb 2021
First of all we want to say that we sincerely regret that the experience was not to your liking. If something inspires us in our day-to-day work, it is the satisfaction of our clients and for this we appreciate letting us know how you feel. However, and as we have said, we are very interested in your opinion and we would appreciate it if you could contact us to discuss the matter personally since we are always in the best position to provide a pleasant experience to all our visitors.
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2 travelers found this review helpful
star-5
A moment to remember
Jacqueline_G
, Jan 2021
Excellent experience! Excellent service!! Highly recommend as a must do activity while in San Juan. Affordable fun.
... MoreLess
icon Response from Host , Jan 2021
Thanks for visiting us. We are glad you enjoyed the experience. We look forward to seeing you soon!
... MoreLess

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