Aloha Lei Greeting on Arrival in Honolulu

The lei was very nice but communication was poor had to call several times to connect and then was a quick put Lei over head and gone. Site not much better sure better if you use them for your ride too.

My wife and I came here to celebrate our 30th anniversary. I tried to surprise her with the Lei Greeting. Our greeter wasn’t there. We called and were told to stay there and wait, so after getting our luggage and trying to stall, I was forced to ruin the surprise.with my wife and explain why we were waiting. We waited for over 20 minutes, anxious to get our vacation started. Called again and they said the guy was on his way. I eventually found a different greeter at a different luggage carousel. He was from the same company and had my name on their list and gave us our Leis (which to their credit were very nice) but he did nothing to welcome us and really didn’t know what we had order, directing us to go get in his shuttle. We left and an hour later, the greeter who was supposed to meet us called to see if we received our Leis. All in all, it was just a very disappointing way to start our special vacation. My interpretation of all this is that this is a shuttle service that’s trying to be more by offering the greeting service and they’re doing a really poor job at it!

I organized this greeting for my parents and they loved it. Thank you for making their arrival in Hawaii so special!

Never use company! They did not even show up at the airport!!! Aweful customer service…..on the phone for 25 minutes just to get someone to answer.

I was lied to!! I originally purchased 1 lei for my mother, as it was her birthday. Someone then emailed me about the tour and stated that transportation was included. So then I bought 2 more, as there was 3 of us total that needed transportation. I emailed them once again before we departed to confirm transportation but they stopped responding. My mom and sister landed first and the tour guide handed my sister 3 lei's and left. I never even saw the person or had transportation. We had to take a $70 uber!! Complete waste.

The lei were beautiful and so fresh!! Trying to keep them fresh to carry them home. I would recommend this

No one around when we got in so we never got them. So I'm very disappointed. Wish I could get my money back. I ordered 8 so I lost a few bucks on this.

Arranged this for family members that were traveling with me to Hawaii. Made their arrival even better. They loved it.

Our greeter was very friendly and welcoming and the perfect picture of what you’d want to have a local welcome you to their home. Timing worked out great as our luggage took longer to get delivered to baggage claim. Will definitely call and set this up again when we come back

I canceled through Viator because of a delay! But I rebooked through the company..beautiful lei I’m so excited to be in Hawaii